Terms of Trade

Terms of trade

  1. The prices quoted in proposals exclude GST, unless stated otherwise.
  2. Installation charges, unless otherwise stated, are estimated charges only. We will endeavour to keep within the estimate, but it should be noted that due to a number of factors, variations might occur.
  3. Proposals exclude traveling and accommodation expenses.
  4. You agree that where you are acquiring goods and services from PC-SOFT for a business or use them for business purposes, that the provisions of the consumer guarantees act 1993 does not apply to you.
  5. Services provided, including training, installation and support are invoiced to you on a regular basis. Payment for the invoices are expected on the 20th of the following month.
  6. The supply of software in a proposal is subject to the acceptance of a “software licence agreement” and written confirmation of you order. Where a particular software product supplied also requires a maintenance agreement, such requirements will be outlined in the proposal documents, then the order confirmation also acknowledges acceptance of such maintenance agreement.
  7. Full payment must accompany all hardware and software orders.
  8. Ownership of the goods supplied does not pass to the purchaser until the goods and installation/training costs have been paid in full. Where the goods have been supplied to the purchaser and payment has not been paid in full, the purchaser shall keep such goods separate and clearly demarcated as belonging to PC-SOFT. Further should circumstances necessitate repossession of the goods, the purchaser grants PC-SOFT or their agents to enter the premises during normal business hours to effect such repossession.
  9. PC-SOFT reserves the right to charge interest at a rate of 8% per month on all overdue accounts.
  10. No liability will be accepted for any failure of, or delay in performance where performance is partially or wholly delayed, hindered or prevented by any circumstances which is not within PC-SOFT’S immediate control.
  11. Client recognizes that PC Soft makes every attempt to select the most reliable systems and solutions, and that PC Soft will make best efforts to keep Client’s systems up and running efficiently and cost-effectively, within the limits of the clients IT budget. PC Soft will not be liable to reimburse or pay any losses incurred by the client due to loss of service caused by downtime experienced
  12. Collection costs incurred will be in addition to any amount outstanding. Where payment is not received by the due date, our collection agency may charge a fee of 25% of the unpaid portion of the invoice, but not less than $25.  Where the total agency, legal and other costs arising from recovery of any amounts owing exceeds the debt recovery fee charged, the debt collection agency is also entitled to recover any such additional costs. PC-SOFT reserves the right to pass on these costs to the customer and the customer hereby agrees to pay the said costs if payment is not made by the due date.
  13. Where the customer wishes to dispute a particular invoice, such dispute shall be recorded in writing no more than 14days from the due date of the invoice.
  14. PC-SOFT will not be held responsible for data lost due to insufficient / incorrect back up procedures or for errors arising from incorrect data entry or poor processes or procedures by the customer.
  15. Where any indulgence or leniency is granted with respect to these terms, these terms shall prevail.
  16. PC-SOFT reserves the right to amend these terms and conditions from time to time. Where such amendments occurs, a copy of the amended terms will be included with your account statement or shall be posted to you as appropriate. The revised terms shall become effective 60days after the date of such statement.